Effective Date: 1 August 2024

At Sprouted Design ("we," "our," "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.sprouteddesign.com (the "Site"), and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, email address, phone number, and any other contact details you provide.

• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.

• Usage Data: Information about how you use our Site, products, and services.

• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Collect Your Data

You directly provide us with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.

• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

• Use or view our Site via your browser’s cookies.

We may also receive your data indirectly from the following sources:

• Social media platforms when you interact with us through these channels.

3. How We Use Your Data

We use the information we collect in the following ways:

• To provide, operate, and maintain our Site and services.

• To improve, personalise, and expand our Site and services.

• To understand and analyse how you use our Site and services.

• To develop new products, services, features, and functionality.

• To process your transactions and manage your orders.

• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Site, and for marketing and promotional purposes.

• To send you emails.

• To find and prevent fraud.

• To comply with legal obligations.

4. How We Store Your Data

We securely store your data at our hosting provider. We implement a variety of security measures to maintain the safety of your personal information.

5. Data Retention

We will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy, including for as long as needed to comply with legal, accounting, or reporting requirements. If you request to have your data deleted, we will comply with such requests within a reasonable timeframe, subject to any legal obligations.

6. Sharing Your Data

We do not sell or rent your personal data to third parties. We may share your data with the following entities under specific conditions:

• Service Providers: We may share your data with third-party service providers who perform services on our behalf, such as payment processors, website hosting companies, and marketing service providers. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

• Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., a subpoena or court order).

• Business Transfers: In the event of a merger, acquisition, or any form of sale of some or all of our assets, your data may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal data.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data that are commonly used as unique identifiers. They are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

8. Your Data Protection Rights

Under UK data protection laws, you have the following rights:

• Access: Request access to the personal data we hold about you.

• Correction: Request correction of any inaccurate or incomplete personal data.

• Deletion: Request deletion of your personal data, subject to certain exceptions.

• Restriction: Request restriction of processing of your personal data.

• Objection: Object to the processing of your personal data for direct marketing purposes.

• Data Portability: Request transfer of your personal data to another organization or to you in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the details provided below.

9. Security

We implement a variety of security measures to ensure the safety of your personal data. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of the policy. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please contact us at:

Sprouted Design
Email: hello@sprouteddesign.com